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section heading icon     ideology and community

This page considers the wiki community and ethos.

It covers -

     introduction

Much of writing about wiki centres on values of 'community', 'free' and digital technology as a transcendent good.

It also features 'us and them' hyperbole and a vehemence that has led observers such as Charles Arthur to compare wiki zealots to a cult.

     ideology

One Australian enthusiast - self-described as a "part time cyborg" - thus dismissed criticism of Wikipedia with the comment that

this sort of comment only appears in the deranged hyperbole of displaced anti-blog/anti-wikipedia/anti-new-media journalists and ex-journalists. really, the ONLY people who get so worked up about the unspeakable horror that is wikipedia and blogging in general are encyclopedia publishers (in the particular case of wikipedia) and journalists (for blogs in general).

Darren Wershler-Henry's Free as in Speech and Beer: open source, peer-to-peer and the economics of online revolution (Toronto: Financial Times/Prentice Hall Canada 2002) announces that

people are coming to the conclusion that the death of intellectual property as we know it is a good and laudable turn of events, that software and other types of intellectual property should be free - free as in "speech," free as in "beer," and sometimes free as in speech and beer.

There is more detail about free at his "politics, poetics and practice of digital potlatch" site.

A more nuanced analysis is provided in Lawrence Rosen's Open Source Licensing: Software Freedom and Intellectual Property Law (New York: Prentice Hall 2004), in Richard Barbrook's influential 1998 paper The High-Tech Gift Economy and Imaginary Futures: From Thinking Machines to the Global Village (London: Pluto Press 2007), Steven Weber's 2000 The Political Economy of Open Source Software (PDF) and Thomas Streeter's paper That Deep Romantic Chasm: Libertarianism, Neoliberalism & the Computer Culture.

McKenzie Wark's zany A Hacker Manifesto (Cambridge: Harvard Uni Press 2004) equates 'hacker' with 'creative' ("researchers and authors, artists and biologists, chemists and musicians, philosophers and programmers") in opposition to the evil "vectoralist class"). Wark proclaimed that

writers, artists, biotechnologists and software programmers belong to the 'hacker class' and share a class interest in openness and freedom

while the 'vectoralist class' (presumably a cross between Scrooge McDuck, Sauron and Michael Eisner) is driven to "contain, control, dominate and own". Ooh, those awful vectoralists, especially the ones who can't quote Habermas or Slavoj Zizek!

Johan Soderberg's 2002 Copyright vs Copyleft: A Marxist Critique paper similarly announces that "to oppose copyright is to oppose capitalism" and that

Marxism is a natural starting point when challenging copyright. Marx's concept of a 'general intellect', suggesting that at some point a collective learning process will surpass physical labour as a productive force, offers a promising backdrop to understand the accomplishments of the free software community. Furthermore, the chief concerns of hacker philosophy, creativity and technological empowerment, closely correspond to key Marxist concepts of alienation, the division of labour, deskilling, and commodification.

Bala Pillai of APNIC commented in October 2005 that

I find Wikipedia, and more precisely the open self-correcting flowing foundation that Wikipedia sits upon so valuable, that I am using its newest branch, Wikiversity to create a new convergent meta-university in Asia. ...The university's aim is to recreate and reconnect the mental soil for quantum inventiveness in Asia.

... The Wikipedia way is better. It is the ultra-adaptive entrepreneurial and revolutionary edges of society where sense-making is born and reinvented.

That is arguably a manifestation of the concurrent infatuation with digital technology (as a fashion statement and easy fix for recalcitrant social problems), business start-ups and libertarianism analysed in Barbrook's classic The Californian Ideology.

Andy Updegrove proclaimed that

Wikipedia is democratic at the user level. The Wikipedia is a snapshot of the collective consciousness of a society at any point in time. It's as if you could preserve the brain of that society. It evolves as that reality evolves. Not only that, but it maps the consciousness in societies around the world, because they don't translate - rather, they write new [entries].

There is similar enthusiasm in Rullani's 2005 Free and Open Source Software and reflexive identity (PDF) and Lourenco's Wikis and political discourse formation (PDF).

Jaron Lanier lamented Wikipedia as an embodiment of "digital Maoisim and as an "online fetish site for foolish collectivism". He expressed concern about how

Wikipedia has come to be regarded and used; how it's been elevated to such importance so quickly. And that is part of the larger pattern of the appeal of a new online collectivism that is nothing less than a resurgence of the idea that the collective is all-wise, that it is desirable to have influence concentrated in a bottleneck that can channel the collective with the most verity and force. This is different from representative democracy, or meritocracy. This idea has had dreadful consequences when thrust upon us from the extreme Right or the extreme Left in various historical periods. The fact that it's now being reintroduced today by prominent technologists and futurists, people who in many cases I know and like, doesn't make it any less dangerous.

In mid 2008 Nicholas Carr naughtily commented that

Wikipedia has long promoted itself as "the free encyclopedia that anyone can edit." But Jimmy Wales offers a new, circumscribed slogan in a column in today's Observer. Wikipedia is now, according to Wales, "the online encyclopedia in which any reasonable person can join us in writing and editing entries on any encyclopedic topic." The old slogan was the language of the bazaar. The new one is the language of the club.

     wiki wars

Pekka Himanen's The Hacker Ethic & the Spirit of the Information Age (New York: Random House 2001) argued that the digital zeitgeist was cooperative and positive. Observers of wiki project have questioned that optimism.

Andrew Orlowski commented in 2005 that

Wikipedia's "cabal" has become notorious for deterring knowledgable and literate contributors. One who became weary of the in-fighting, Orthogonal, calls it Wikipedia's HUAC - the House of Unamerican Activities prominent in the McCarthy era for hunting down and imprisoning the ideologically-incorrect.

... right now, the project appears ill-equipped to respond to the new challenge. Its philosophical approach deters subjective judgements about quality, and its political mindset deters outside experts from helping.

Wkipedia co-founder Larry Sanger, who had earlier dismissed Orlowski as a troll, complained in 2004 that

I might have continued to participate, were it not for a certain poisonous social or political atmosphere in the project.

There are many ways to explain this problem, and I will start with just one. Far too much credence and respect accorded to people who in other Internet contexts would be labelled "trolls". There is a certain mindset associated with unmoderated Usenet groups and mailing lists that infects the collectively-managed Wikipedia project: if you react strongly to trolling, that reflects poorly on you, not (necessarily) on the troll. If you attempt to take trolls to task or demand that something be done about constant disruption by trollish behavior, the other listmembers will cry "censorship", attack you, and even come to the defense of the troll. This drama has played out thousands of times over the years on unmoderated Internet groups, and since about the fall of 2001 on the unmoderated Wikipedia.

... nearly everyone with much expertise but little patience will avoid editing Wikipedia, because they will - at least if they are editing articles on articles that are subject to any sort of controversy - be forced to defend their edits on article discussion pages against attacks by nonexperts. This is not perhaps so bad in itself. But if the expert should have the gall to complain to the community about the problem, he or she will be shouted down (at worst) or politely asked to "work with" persons who have proven themselves to be unreasonable (at best).

This lack of respect for expertise explains the first problem, because if the project participants had greater respect for expertise, they would have long since invited a board of academics and researchers to manage a culled version of Wikipedia (one that, I think, would not directly affect the way the main project is run). But because project participants have such a horror of the traditional deference to expertise, this sort of proposal has never been taken very seriously by most Wikipedians leading the project now. And so much the worse for Wikipedia and its reputation.

There are broader perspectives in Donald Rosenberg's Copyleft & the Religious Wars of the 21st Century (here), Denise Anthony, Sean Smith & Tim Williamson's 2007 paper The Quality of Open Source Production: Zealots and Good Samaritans in the Case of Wikipedia and Margaret Elliott's Computing in a Virtual Organisational Culture: Open Software Communities as Occupational Subcultures (PDF).

     buffing

Wikipedia has also provided a fine sandpit for the expression of egos, with observers - often somewhat gleefully - noting that particular figures have recurrently buffed their online profiles and airbrushed their peers. Two of the more publicised incidents are Rogers Cadenhead's comments on Jimbo Wales and Adam Curry.

WikiScanner (with the aim of creating "minor public relations disasters for companies and organizations I dislike") highlights changes to Wikipedia by linking edits to the corporate networks from which those changes were made. That has drawn attention to edits from official networks in Iran, offices of individual US politicians and UK political parties, corporations (such as Wal-Mart, AstraZeneca, Dow Chemical, ExxonMobil and Disney), the CIA, BBC. the Vatican and the Scientologists.

Presumably if it is good enough for Wales to airbrush his own profile it is ok for enthusiasts within organisations to tweak entries that they do not like ... along with people who are sufficiently savvy to edit from a non-corporate address.


 



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version of December 2008
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