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section heading icon     New Zealand spam regulation

This page considers the New Zealand anti-spam regime, centred on the Unsolicited Electronic Messages Act 2007.

It covers -

subsection heading icon     introduction

New Zealand's experience with spam and with spam regulation offers a perspective on the Australian regime.

As of 2005 New Zealand had not enacted legislation to regulate spam. In 2003 we noted that it was likely to eventually emulate Australia's Spam Act 2003 (Cth), despite government comments that there are -

serious problems in framing workable laws to stop the nuisance. There is, for example, the question of how to define what constitutes unsolicited commercial email.

The New Zealand government is active with international groups such as the ITU and the OECD as well as looking at what is happening with other countries. However, the degree to which the government can be effective in fighting spam is limited and industry self-regulation is an essential element in any anti-spam strategy.

Reluctance to take action is consistent with a similarly hands-off stance on domain name system regulation (discussed in more detail here), in contrast to the Australian legislation that underpins the operation of auDA, the Australian DNS regulator.

In May 2004 the government reversed position, releasing a discussion paper with the comment that

the Government has signalled that legislation may be an appropriate measure for assisting in dealing with the growing problem of spam. The discussion paper, released on 17 May 2004, seeks to discuss and obtain feedback on the various policy issues which are raised when considering anti-spam legislation. ...

Following the consideration of submissions decisions by the Government on legislation to address spam are expected in August 2004 with a Bill proposed for introduction into the House by December 2004.

The Minister noted that

This Government is committed to an anti-Spam law. Spam is a huge waste of time and money, over two thirds of all email is now Spam. This undermines the confidence, security and efficiency of New Zealanders on line.

Officials have undertaken research into anti-spam regimes in a number of jurisdictions to inform their work on the discussion paper. A preference for a stand alone, "opt-in" law is indicated in the discussion document.

The legislation got into the House a year behind schedule, got its first reading in December 2005, was refered to the Commerce Select Committee - which reported at the end of August 2006 with suggested amendments (PDF) - and was passed as the Unsolicited Electronic Messages Act 2007 (UEM), which came into effect in September 2007.

subsection heading icon     the legislation

The Act covers email, instant messaging, SMS and MMS of a commercial nature. It does not cover faxes or voice telemarketing.

It aims to -

  • prohibit unsolicited commercial electronic messages with a New Zealand link (ie messages sent to, from or within New Zealand)
  • require commercial electronic messages to include accurate information about the person who authorised the sending of the message and a functional unsubscribe facility to enable the recipient to instruct the sender that no further messages are to be sent to the recipient
  • prohibit address-harvesting software being used to create address lists for sending unsolicited commercial electronic messages
  • "deter people from using information and communication technologies inappropriately".

As with Australia it also seeks to encourage good direct marketing practice by -

  • requiring electronic messages to contain a functioning unsubscribe facility
  • ensuring electronic messages are sent only to customers who have consented to receiving that communication
  • restricting use of address-harvesting software.

The Unsolicited Electronic Messages Act 2007 gives the Anti-Spam Compliance Unit, an enforcement body within the Department of Internal Affairs, power to tackle spammers located in New Zealand.

The unit will investigate complaints and act against spammers in New Zealand who are deliberately flouting the law. It will also promote education and awareness of spam, encourage voluntary compliance, liaise with industry, monitor emerging technologies and work with international agencies.

Penalties for breaching the UEM range from formal warnings to infringement notices and court action with a maximum fine for NZ$500,000 for an organisation and NZ$200,000 for an individual.










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