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section heading icon     prosecutions

This page considers prosecutions in Australia and New Zealand regarding spam.

It covers -

Information about overseas spam prosecutions is here.

subsection heading icon     cases

As of October 2006 there had been one judicial decision under the Australian Spam Act 2003, with Justice Nicholson in the Federal Court in Perth awarding a pecuniary penalty of $4.5 million against Clarity1 Pty Ltd and $1 million against its managing director Wayne Mansfield for contravention of the Act.

The court found that Clarity1 and Mansfield were in breach of the Act for sending unsolicited commercial electronic messages and using harvested address lists.

subsection heading icon     ACMA action

As of August 2005 the Australian Communications Authority (ACA) - now the Australian Communications & Media Authority (ACMA) -

  • had required over 200 Australian businesses to "amend their practices to comply with the Act"
  • five of those businesses were fined by the ACA for "substantial breaches"
  • three received formal warnings and one gave an enforceable undertaking

The major fines concerned a Melbourne car dealer that text-messaged people after scraping their mobile phone numbers from newspaper classified advertisements and fines imposed on two companies that used an offshore agent to send over 50,000 commercial SMS promoting gambling software. It is unclear whether the $13,200 penalty in the gambling SMS cases is much of a dissuader.

In June 2005 the ACA announced that it was taking action in the Federal Court against an alleged global spammer based in Perth and was seeking an interim injunction until the court hearing (noted above).

The ACA alleged that Clarity1 Pty Ltd (which used the trading names Business Seminars Australia and the Maverick Partnership) and its managing director Wayne Mansfield sent at least 56 million commercial emails during the year after commencement of the Spam Act 2003, with most of those messages "believed to have been unsolicited and in breach of the Act".

Clarity1, listed by anti-spam watchdog Spamhaus as allegedly one of the world's top 200 spammers, allegedly harvested some of the email addresses to which messages were sent.

In June 2007 ACMA fined the Pitch Entertainment Group $11,000 for "extensive breaches" of the Spam Act in what was described as the largest fine imposed by ACMA to date under the Spam Act.

Pitch (aka Splash Mobile) sent over one million commercial messages to mobile phones without a functional unsubscribe facility. Pitch and its directors have entered into an enforceable undertaking that requires future compliance with the Spam Act - arguably more serious than the fine, which represents a fraction of a cent per message - and contains stringent compliance reporting and staff education obligations.

In July 2007 ACMA announced that it had issued DC Marketing Europe Ltd with an Infringement Notice, carrying a penalty of $149,600, for "extensive breaches" of the Spam Act 2003.

The penalty concerned 102 contraventions relating to 'missed call' marketing in July and August 2006. Missed call marketing involves automatically sending short duration calls to mobile phones, thereby leaving a 'missed call' message on the phone.

DC Marketing's missed call activity meant that when the mobile owners returned the missed call, they received marketing information the marketer. ACMA commented that

Consumers had no way of knowing who the missed call was from before calling DC Marketing and so effectively paid to receive DC Marketing's marketing messages. The missed call marketing messages sent out by DC Marketing were unsolicited, did not identify the sender and did not contain an unsubscribe facility, each of which is a breach of the Spam Act.

In January 2009 ACMA fined major telco Optus $110,000 for sending 20,000 spams to its customers. Optus had sent the messages to customer mobile phones to promote the OptusZoo entertainment service. In using the sender identification 966 Optus assumed that recipients would make the connection between 966 on a
mobile phone keypad and the word 'ZOO'. ACMA indicated that was in sufficient identification. Negotiations between Optus and ACMA to resolve the issue were unsuccessful, with ACMA then imposing the fine.

In 2010 ACMA accepted an enforceable undertaking offered by Commonwealth Securities Limited (CommSec), the securities arm of one of Australia's largest banks, following complaints that CommSec continued to send messages to customers after consent had been withdrawn. ACMA's investigation also identified that email campaigns conducted by CommSec in 2009 did not provide an option to unsubscribe.

The regulator indicated that "CommSec has undertaken to initiate stringent reviews of its systems and processes as a result of this investigation, and has demonstrated a commitment to making the internal changes necessary for ongoing compliance with the Spam Act". CommSec agreed to pay $55,000 to the Commonwealth, along with appointment of an independent consultant to assess CommSec’s system reviews, quarterly audits on its email campaigns for 12 months and the introduction of an annual training program.

subsection heading icon     other remedies

It should be noted that some spam-related offences were subject to federal law prior to introduction of the Spam Act in 2004.

These include -

  • breaches of the Trade Practices Act 1974 (Cth) and Therapeutic Goods Act 1989 (Cth) through false or misleading claims (with untested suggestions that the Trade Practices Act also encompassed an offence regarding forged headers, falsified addresses and false opt-out facilities)
  • prohibition under the Interactive Gambling Act 2001 (Cth) of some forms of online gambling and their promotion
  • offences under the Crimes Act 1914 (Cth) regarding use of email (or other media) in a way that is menacing or harassing (with suggestions that the offences could extend to offensive sexually-related content)

The Cybercrime Act 2001 (Cth) - replacing s76E provisions in the Crimes Act and the Criminal Code Act 1995 - includes offences regarding interference with, interruption or obstruction of the lawful use of a computer by means of a telephone line or ISP. Those provisions were successfully used in prosecution during 2000 of a spammer who trespassed on and damaged a third party computer system in relaying commercial messages.

There are no specific provisions in the Corporations Act 2001.








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