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section heading icon     Western Europe

This page covers digital divides in Western Europe.

section marker     introduction

Debate about digital divides in Europe has had several facets, including -

  • disagreement about the responsibilities of dominant telecommunication companies in Western Europe
  • claims that government initiatives have focussed on rural/remote areas at the expense of inner cities and poorer suburbs
  • questions about the efficacy of some large scale e-government programs, criticised as driven by ICT vendors and enthusiasts within public sector agencies rather than addressing community needs
  • a shift from conceptualising divides solely in terms of infrastructure to divides that encompass cultural differences, accessibility and price
  • a winding-back of enthusiasms for telecentres and other community access points in Western Europe as household penetration increases and the online population normalises
  • increased recognition that divides in Eastern Europe may be more durable, given low household/institutional uptake of personal computers, uneven telecommunications infrastructure (often with high pricing from a dominant carrier) and inattention to accessibility issues

section marker     measures

As of 2004 population (m) and GDP (US$bn purchasing power parity) for selected states in Europe was -

state

Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
Latvia
Luxembourg
The Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
Russia
Albania
Belarus
Bosnia
Bulgaria
Croatia
Georgia
Hungary
Poland
Romania
Ukraine

Population

8
10
10
5
1
5
59
82
10
0.3
4
57
2
0.4
16
4
10
41
8
7
59
143
3
9
4
7
4
5
10
38
22
48
GDP

241
293
167
170
18
141
1,630
2,280
213
8
145
1,559
23
28
476
169
187
915
238
221
1,606
1,318
14
59
24
61
49
13
147
443
160
264

Australia's GDP (PPP) was US$571 billion.

An ITU report for 2004 identifies 'main' landlines and aggregate subscribers (landline and mobile) -

state lines per 100 people total subscribers (m)

Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
Latvia
Luxembourg
The Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
Russia
Albania
Belarus
Bosnia
Bulgaria
Croatia
Georgia
Hungary
Poland
Romania
Ukraine

45
46
33
64
33
45
56
66
46
65
49
44
27
79
48
48
40
41
76
70
56
25
8
31
24
35
42
13
35
31
19
25

11.7
13.8
14.2
8.6
1.7
7.3
78.4
125
16
0.48
5.79
88.7
2.1
0.89
22.6
6.39
14.6
56.5
15.6
11.5
94.7
73.4
1.3
4.1
1.9
7.5
4.4
1.5
12.3
26.9
14.6
25.8

and internet hosts (per 10,000 inhabitants) and personal computers (per 100 inhabitants) -

state

Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
Latvia
Luxembourg
The Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
Russia
Albania
Belarus
Bosnia
Bulgaria
Croatia
Georgia
Hungary
Romania
Ukraine
hosts

1,565
234
376
2,699
486
2,215
386
366
250
4,758
420
282
258
1,125
3,334
1,918
552
217
1,466
1,026
356
59
1.6
7
20
83
78
12
479
22
27

PCs

41
35
21
65
87
48
48
56
9
47
49
31
21
62
68
57
13
25
76
82
60
13
1.7


5
19
3
14
11
2.7

The Transparency International 2004 Corruption Perceptions Index ranked selected European states as follows (with New Zealand, Australia and Canada at 2, 9 and 12 respectively) -

state

Finland
Denmark
Iceland
Sweden
Switzerland
Norway
The Netherlands
United Kingdom
Austria
Luxembourg
Germany
Belgium
Ireland
France
Spain
Portugal
Estonia
Slovenia
Hungary
Italy
Lithuania
Greece
Czech Republic
Bulgaria
Latvia
Slovakia
Croatia
Poland
Romania
Russia
Macedonia
Serbia
Albania

rank

1
3
3
6
7
8
10
11
13
13
15
17
17
22
22
27
31
31
42
42
44
49
51
54
57
57
67
67
87
90
97
97
108

The UNDP report for 2004 suggested that life expectancy at birth and adult literacy (%, ages 15 plus) was -

state

Austria
Belgium
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Iceland
Ireland
Italy
Latvia
Luxembourg
The Netherlands
Norway
Poland
Portugal
Spain
Sweden
Switzerland
United Kingdom
Russia
Albania
Belarus
Bosnia
Bulgaria
Croatia
Georgia
Hungary

expectancy

76
78
75
76
71
77
78
78
78
79
76
78
70
78
78
78
73
76
79
80
79
78
66
72
66
74
70
74
73
71

literacy

100
100
100
100
99
100
100
100
97
100
100
98
99
100
100
100
99
92
97
100
100
100
99
96
99
94
98
98
100
98

section marker     UK

The UK National Working Party on Social Inclusion (INSINC) with support from IBM produced a report on The Net Result - Social Inclusion in the Information Society, arguing that new technologies will address the divide if all citizens must have "access to the latest electronic communication channels", information "considered vital for participating in society" is free and there's a substantial investment in information handling skills.

The Cybrarian Project aims

to assist in decreasing the digital divide by facilitating access to the internet and to learning opportunities for those who currently do not, or cannot, use the internet because of a lack of skills or confidence or because of physical or cognitive disabilities.

In 2009 Post Office Broadband, an offshoot of the Royal Mail, justified its existence by claiming that UK families without home access to the internet "could be missing out on savings of up to £70 a month" on household goods and services. Those "non-line" families supposedly "want to get online but are being held back from doing so", either through fear or a lack of tuition. The supposed savings are attributable to use of price comparison sites.

James Stewart's 2000 The Digital Divide in the UK: a review of quantitative indicators and Public Policies paper is of particular value.

section marker     elsewhere in the EU

Herbert Kubicek edited The Social Shaping of Information Superhighways: European & American Roads to the Information Society (New York: St Martins 1997), a collection of essays considering infrastructure and social policy initiatives. There is a more recent view in Information and Communications Technologies in Society: E-living in a Digital Europe (London: Routledge 2007) edited by Ben Anderson, Malcolm Brynin, Yoel Raban & Jonathan Gershuny.

For Finland, sometimes presented as the bellwether of broadband, see Suoranta & Lehtimaki's Children In the Information Society: The Case of Finland (New York: Peter Lang 2004) and The Information Society & the Welfare State: The Finnish Model (Oxford: Oxford Uni Press 2002) by Manuel Castells & Pekka Himanen.

For perspectives on the adoption of e-commerce see the 2001 paper by Éric Brousseau on Globalization of E-Commerce: Growth and Impacts in France (PDF) and the 2001 paper Globalization and E-Commerce: Growth and Impacts in Denmark by Kim Viborg Andersen & Niels Bjørn-Andersen (PDF).


section marker     advocacy

Advocacy groups and initiatives in Europe essentially parallel those in North America, encompassing -

  • broad civil society groups
  • disability rights, rural, inner city and other advocacy groups with a narrower charter
  • industry bodies with an emphasis on competition policy or lobbying for public sector support for delivery of infrastructure and services

Examples are -

  • the UK Citizens Online Alliance for Digital Inclusion (ADI) - an industry group "committed to Universal Internet Access and to tackling the issue of Digital Exclusion so that everyone can benefit from the riches of the Internet"





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version of January 2009
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