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section heading icon     memorials

This page considers the 'cyber memorial' (aka cyber cemetery or virtual cemetery) phenomenon.

It covers -

     introduction

The preceding page noted the emergence of 'cybermemorials' as virtual spaces for commemoration of the dead (human and otherwise) and companionship among the bereaved.

Those spaces, whether dedicated to a discrete individual or to a collection of individuals in the form of a cybercemetery, offer insights about the ways that people conceptualise and adopt new media. They also reflect traditional forms of mourning and mere memorialisation, building on past phenomena such as memorial books, newspaper death notices and scrapbooks in which relatives pasted items as diverse as photographs, locks of the deceased's hair and cards from mourners.

Online memorials include prose tributes to the departed and guestbooks in which the grieving (or vengeful) can add comments for others to see.

They also include text, audio and video messages from the departed - cyber versions of tombstones in the US and Japan that feature a pre-mortem recording. In 2008 Japanese gravestone manufacturer Ishinokoe launched a range of markers equipped with QR codes, which can be read by mobile phones for access to images and audio of the departed.

     precursors

In considering online memorials it is useful to recognise offline memorialisation and other mourning activity in the West prior to development of the net.

Memorialisation has included -

  • post-mortem photography, with daguerreotype for example often providing the basis of cards distributed by families during the Victorian era
  • 'mourning books', unpublished works in which family members and associates expressed their loss and recorded reminiscences of the departed
  • obituaries in newspapers and other journals, with memorial notices often being published on the anniversary of the subject's death
  • reliquaries such as a lock of hair in a locket or bracelet (or artistic items that featured 'hairwork', ie plaited hair taken from the person being mourned)
  • adornments such as mourning rings
  • privately published memorial volumes, a particular vogue among upper class families in the UK and US after The War To End All Wars
  • gravesite markers, often with statuary that was representational or symbolic
  • plaques, stained-glass windows, pews, garden benches, organs and representational statues in churches, schools, gardens, streets and public places
  • commemorative medallions
  • scholarships, endowed academic posts, orations and other benefactions intended to keep the memory of the deceased (or merely those making the endowment) forever fresh.

The shape of endowment has been influenced by perceptions of an afterlife (secularisation for example reduced the market for perpetual masses for the souls of wealthy decedents) and fashions in the expression of grief or respect. The Victorian genre of photos of dead children or of items made from the departed's hair thus now strikes many people as morbid, and the demise of the cavalry has been followed by the disappearance of commissions for public sculpture depicting potentates on ponies (or in togas).

     online memorials

Manifestations of grief, mawkish or otherwise, have colonised the net - perhaps inevitably so in cultures where nothing is real unless it is shared.

Online memorials started appearing soon after emergence of the web, with features such as biographies of the departed, tributes and statements about people are missed, condolence books and even messages from loved ones telling the dead what has happened since their departure for the beyond. (The latter is somewhat puzzling for sceptics who assume that in the spirit world one would not need to read a web page to track recent events.)

Virtual memorialisation has attracted the same breathless prose evident in much reporting of the net and statements such as guestbooks

communicate with the living and the dead, providing assurances that the dead are not forgotten and that their mourners are supported

Some memorials are restricted to an individual. Others aggregate information about several people. MyCemetery.com ("connecting with those who have left us") for example proclaims that

Over the years, MyCemetery.com has grown to become the world's best-known online burial grounds. Thousands of visitors from all over the world come here every day to read and share the epitaphs, create personal memorials, and leave messages for their loved ones.

The Virtual Memorial Garden says

In the Virtual Memorial Garden anyone can be remembered. At the moment you see simple text much as you would in your local newspaper, but in the future there will be more complex memorials, with sound and images combining to tell you about someone you never knew and how they touched those around them. Perhaps you will see cyberpyramids and datasphinxes appearing. Certainly there will be electronic crypts as pages devoted to whole families are assembled.

We are still waiting for the datasphinxes.

Competitor Virtual Memorials says

We believe every person should be remembered - Virtual Memorials provides a place where every person can be honored free of charge. Free memorials consists of unlimited text and a guestbook. We also offer full featured (one time $50.00 fee) and custom memorials. A full featured Virtual Memorial includes unlimited text, photos, slide show, custom pages and much more. You may try the full featured Memorial service free of charge for two weeks.

Its virtual pet cemetery explains

The deep and special bond we share with our pets makes the pain of death just as deep.  We have found many people experience healing during their grief by remembering the special times in a virtual memorial. Read the Rainbow Bridge poem to help deal with the loss of a pet. Pet Memorials are free for text only with a $35 cost for a full featured memorial. ...

We believe that by expressing your feelings and thoughts in a memorial and sharing the love of your pet with others, you begin to feel better during the grieving process and have a way to communicate with others who are sharing the same experience. We hope you will find comfort in creating a virtual memorial for your beloved pet.

Online memorialisation is not restricted to pets. In 2005 Der Spiegel announced that

the famous chestnut tree which provided succor to Anne Frank during her years of hiding from the Nazis has succumbed to infection. It will soon be cut down - but will live on in the Internet.

The tree will "lead a virtual existence at the annefranktree site", with a webcam trained on a replacement tree.

The dead don't, of course, need to leave things to the living. Letters from Beyond for example claims that it is

a special place that allows you to leave your last statement to the world... something everyone can remember you by once you are gone. Your letter can be as simple as one or two sentences expressing how you feel about someone, or as complex as a collage of poems, pictures and ideas you want to share. You can include snippets from your journal, photos from your family album, passages from the Bible, or even love letters. This is your chance to say something to the world before you enter the beyond ...

There are few truly original ideas online and it was inevitable that a social network service (SNS) for the dead and their live associates - the ones with the credit cards - would attract funding from venture capital and big media. In 2008 Tributes.com was launched as a competitor for Legacy.com.

That service deploys information from the US Social Security Administration's Death Index database and from funeral homes, boasting data for 84 million people in the US from the 1890s. Obituaries of up to 300 words will be free (as of September 2008), with more elaborate entries costing up to US$80 per year or an upfront US$300 for an "unlimited placement period". At the time of launch the service expected to earn revenue from user fees, "revenue sharing with funeral homes", online advertising and the sale of "flowers and grief-related books, CDs and videos".

It is being promoted as "the first place people go to learn about a death, obtain funeral details and post remembrances", with members being alerted by email when a person (identified by surname, school, military unit or ZIP code) dies. The New York Times rather chillingly enthused that

Eventually, users will be able to download their address book to the site to keep abreast of the passing of friends and relatives.

Two years later the government of the Hong Kong SAR launched a memorial site under the auspices of its Food & Environmental Hygiene Department, reflecting that agency's responsibility for public cemeteries and crematoriums. Users have a choice of preset layouts and background music and can upload photos and videos as part of the profiles for the dead. The site allows memorialists to restrict access, eg to invited friends and relatives. The 'owner' of the profile can choose whether to receive reminders of the deceased’s birthday and date of death, and to invite others to browse the page and post messages ... a sort of social network service for relicts.

     mourning

Proponents of cybermemorials have assimilated the enthusiasm for 'community' evident in writing cited elsewhere on this site.

Pamela Roberts for example enthuses about "new communities of the bereaved in cyberspace", claiming that

Analysis suggests that rather than serving as a poor substitute for traditional bereavement activities, Web memorialization is a valued addition, allowing the bereaved to enhance their relationship with the dead and to increase and deepen their connections with others who have suffered a loss.

It is unclear whether going online to mourn creates a new community or strengthens an existing offline community. An enthusiast for missyou.org.uk dismissed criticisms of self-indulgence and ostentation, claiming that such sites are

indicative of a trend in a different way of mourning and bereavement. Princess Diana's death was the beginning of an awareness of the emotional outpouring that people need to express. We want to give people an opportunity that hasn't been there to say what they feel in a safe environment where it doesn't matter what others think.

It is clear that some online memorialisation is abused, with laments from family, observers and cybercemetery operators about such things as -

  • defacement of web pages by vandals or by people seizing an opportunity to settle a score with the departed (or with the survivors)
  • vengeful messages in guestbooks by colleagues, clients and resentful relatives
  • use of guestbooks to sell coffins, flowers, insurance, religious faiths and even Viagra.

Legacy.com, operator of online obituary services for major US newspapers, is reported to spend around 30% of its budget filtering some 200,000 personal attacks and other nastiness in 2006. One observer commented that

When they're face to face at a funeral, people don't have the guts to do something like that and write something offensive. On the Internet, people might not even know the guy, but they might feel free to write something.

Respectance.com has been marketed as a Facebook of online memorials: a social network that showcases the departed's "friends".

     business

Death, like birth, is a business hedged by the commercial imperatives of service providers and the ostentation (or insecurities) of the bereaved. Some online memorial activity has been non-commercial. Other activity has been primarily for profit, with businesses regarding death as just part of homesteading the online frontier and accordingly seeking to make a buck through manufacture of virtual cemeteries and bespoke memorials.

It has been accompanied by what many people might consider to be macabre commodification, with online vendors for example promoting jewellery made from gold extracted from a deceased person's teeth or LifeGems (diamonds made from the carbon in the deceased's brain). For an anthropologist such products, along with all mourning rituals, have a macabre fascination; we suspect that the market for recycled carbon or amalgam is not much bigger than that for taxidermy, Trobriand Islands style, of the dear departed.

Most virtual cemeteries, like their offline counterparts, appear to operate on a commercial basis, albeit not very successfully. Charges are typically around US$20 to US$35 per year for creation of a "virtual plot" that features a biographical text, an image and reminiscences regarding the person. Some services charge extra for a guestbook or merely for restricting access to that book. Some encourage visitors to pay for "virtual flowers" and features such as online candles and music.

Jessica Mitford, who has escaped memorialisation in a digital version of Whispering Glades, would be unimpressed to see that US funeral industry 'uplift' has migrated online.
The Cemetery Gate - "a peaceful, serene place where people come to remember their loved ones" - for example hopes that

when you leave this place, you will be refreshed, have a new vigor and be resolute in your desire to live your life with full measure.

A 2007 UK voluntary code at thememorialcode.org offers five principles for memorial sites, eg that the tribute creator "should have the right to privacy and be allowed to grieve and remember without hindrance", initial and recurring costs should be clearly displayed, and full contact details for the service provider should be provided.

     statistics

How many memorials are online?

As with much online social activity, the answer is uncertain: there have been no comprehensive studies and much media reportage is distinctly problematical.

US academic Hermann Gruenwald claimed in 2005 that "Overall, there are about 2,000 people buried on-line". Pamela Roberts noted, however, that there were 5,897 memorials on the Parting Wishes site alone.

Legacy.com claimed to be receiving 18,000 messages per day in 2006 about the newly deceased.

     studies

There have been no major studies of cybermemorials. Salient academic work includes Hermann Gruenwald & Le Gruenwald's 'Cyber Cemeteries and Virtual Memorials' in Making Sense of Death (Amityville: Baywood 2003) edited by Gerry Cox, Hans Geser's 1998 'Yours Virtually Forever: Death memorials and Remembrance Sites in the WWW' paper and Pamela Roberts' 'The Living & the Dead: Community in the Virtual Cemetery' in 49 Omega: The Journal of Death and Dying 2004.

For a historical perspective see Esther Schor's Bearing the Dead: The British Culture of Mourning from the Enlightenment to Victoria (Princeton: Princeton Uni Press 1994), Laurence Lerner's Angels and Absences: Child Deaths in the Nineteenth Century (Nashville: Vanderbilt Uni Press 1997), James Curl's The Victorian Celebration of Death (Stroud: Sutton 2005), Gary Laderman's The Sacred Remains: American Attitudes Toward Death, 1799-1883 (New Haven: Yale Uni Press 1999), Pat Jalland's Death in the Victorian Family (Oxford: Oxford Uni Press 1996), Mary Kete's Sentimental Collaborations: Mourning and Middle-Class Identity in Nineteenth-Century America (Durham: Duke Uni Press 2000) and Western Attitudes toward Death: From the Middle Ages to the Present (Baltimore: Johns Hopkins Uni Press 1975) by Philippe Ariès

For contemporary mores see Pat Jalland's Changing Ways of Death in Twentieth Century Australia (Sydney: UNSW Press 2006) and Kate Berridge's Vigor Mortis: A Cultural Commentary on 21st Century Death (London: Profile 2002).

Works on epitaphs and obituaries include Nigel Starck's Life After Death: The Art of the Obituary (Carlton: Melbourne Uni Press 2006), 'From epitaph to obituary: Death and celebrity in eighteenth-century British culture' by Elizabeth Barry in 11 International Journal of Cultural Studies (2008) 259-275 and Janice Hume's Obituaries in American Culture (Jackson: Uni Press of Mississippi 2000) which features Mencken's mordant dismissal of William Jennings Bryan -

There was something peculiarly fitting in the fact that his last days were spent in a one-horse Tennessee village. He liked people who sweated freely, and were not debauched by the refinements of the toilet. ... Bryan lived too long, and descended too deeply into the mud, to be taken seriously hereafter by fully literate men. [He was] a charlatan, a mountebank, a zany without any shame or dignity. What animated him from end to end of his grotesque career was simply ambition - the ambition of a common man to get his hand upon the collar of his superiors, or, failing that, to get his thumb into their eyes. He was born with a roaring voice, and it had the trick of inflaming half-wits against their betters, that he himself might shine.

Works on offline cemeteries include Last Landscapes: Death and the Architecture of the Cemetery in the West (London: Reaktion Books 2002) by Ken Worpole and Marilyn Yalom's The American Resting Place: Four Hundred Years of History Through Our Cemeteries and Burials (Boston: Houghton Mifflin 2008).

The undertaking industry - unctuous, opaque and expensive - was mordantly skewered by Jessica Mitford in The American Way of Death (New York: Simon & Schuster 1963) and The American Way of Death Revisited (New York: Random House 1998). It is defended in Gary Laderman's Rest in Peace: A Cultural History of Death and the Funeral Home in Twentieth-Century America (New York: Oxford Uni Press 2005) and Thomas Lynch's The Undertaking: Life Studies from the Dismal Trade (New York: Penguin 1999).

For memorialisation of particular figures see Mourning Diana: Nation, Culture and the Performance of Grief (London: Routledge 1999) edited by Deborah Steinberg & Adrian Kear.


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