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Home › Computer and Network Support
Virus & Malware Removal Service

With the number of worms, viruses and trojans exceeding 1 million now - your systems are at high risk of becoming infected. Spitfire provides a "house-cleaning" service to clean up your infected systems. Just give us a call on 1300 55 33 24 and organise a time to drop the computer(s) in to us.

Cleaning up an infected system is only part of the solution though. Spitfire will also ensure that your computer is properly protected so that you can minimise the risk of catching more nasties.

Onsite Support

Whether you're a home based business or medium enterprise Spitfire Internet Services can support your office environment. We have experts in all three platforms (Windows, Mac & Linux) and over 10 local years experience in IT support. Some of the support services we can provide include:

  • Windows & Linux server support
  • Desktop support - Windows (XP & Vista) and Mac OS X
  • Automated backup solutions
  • Anti-virus, firewall and IT security setups/consulting
  • Wired and wireless networking
  • Certified cabling of your office

Spitfire can provide onsite support to your business ad-hoc (by the hour) or a maintenance contract. Contact us today to find out more or to organise a visit from one of our consultants.

Ad Hoc Support Pricing

Spitfire Internet Services offers a range of Ad Hoc Support services in addition to the free Help Desk services bundled with our products and services.

Onsite Support
In House Support
Phone Support
Callout Fee
Emergency Callout
After Hours Surcharge
Weekend Surcharge
$110 p/h
$110 p/h
$66 p/h
$55
$143
$55
$99
Technician attends your premises*
Work is completed at Spitfire's premises
$15 per 15mins or part thereof.
Applied to all On Site Support
Applied where attendance is required within 2 hours.
Applied to bookings after 5PM
Applied to bookings on Weekends and Public Holidays

On Site Support: Minimum charge 1 hour then per 30mins or part thereof.

Payment to be made on delivery of service unless otherwise arranged.

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