Support - Website

If your website is hosted on our server, then your free website statistics are available by simply appending "/usage/" to the end of your domain. So if your website address is: http://www.google.com.au then simply enter: http://www.google.com.au/usage/ and hit enter/go.

Each computer stores a "cached copy" of all the websites and pages you visit. If you've made changes to a page or your site and they are not visible then the answer is to refresh. Just click the "Refresh" or "Reload" button in your web browser. If that doesn't work, try clicking it again while holding the "Shift" key on your keyboard.

You must upload your website to the "html" directory. Use your FTP program to login again and check that this is the case.

This is because an index page doesn't exist for you site. If you've just uploaded your website, make sure it's been uploaded to the "html" directory and that you have a page named "index.html", "index.htm" or "index.php".

When you setup your FTP program and connect to our server; you will automatically be placed inside your "home" directory. When uploading your website make sure you upload it to the "html" folder. The front or main page of your site should also be named "index.html" or "index.htm".